Field Service Questionnaire
Field Service Feedback Form
With Eworks Manager field service questionnaire, you have the capability to collect valuable customer feedback to assess service level and nurture customer loyalty. Our field questionnaires are an efficient way to manage your workforce and customer experience by providing a custom set of questions that allows for commentary on work provided and overall experience.
On the admin system, you can create as many questionnaires as you would like and allocate them to your mobile users.
Benefits of Questionnaires:
- Create a questionnaire type and name
- Input a description for your mobile users and customer to read
- Select which user or customer you would like this questionnaire to be completed by
- Which job, appointment and status type you would like to assign your questionnaire to
- Create mandatory questionnaires
- Create up to 10 questions for each one
- Preview questionnaire prior to disbursement
- View completed questionnaires by your mobile user or customer within the CRM on the admin system
With our questionnaires feature, you can keep track of job efficiency, staff performance and customer relationships all within one system!
If you would like to get in touch, please feel free to call our office directly or send us an email. We would love to chat and give you a more in-depth look at why we are the leading field service management solution with a free online demonstration!
Track and manage how long your field workers are spending on site
Attach completed questionnaires to emails
Ask The Questions You Want To Know
Ask your field workers how safe the site was to attend
Set up customer questionnaires to track customer satisfaction