Workforce planning software (WPS) is a tool dedicated to a company’s HR department. It helps find the perfect balance for your business by cutting the HR budget and increasing its efficiency. WPS does this by reducing the department’s operating costs while adding capabilities and functionalities. This process helps companies progress in five key areas:
Better employee morale
Payroll and attendance management are two major time-consuming processes. Fortunately, WPS automates these processes, saving your staff time and energy. This software automatically captures and stores information about employees' work records, and calculates their payroll based on that information.
With a manual system, delays may occur, which can lead to lower morale for the workforce. Another major reason for demoralized staff is a delay in payment. Demoralization leads to higher attrition, lower efficiency, unionization and other hostile actions against the company. With Workforce Planning Software these two crucial processes are handled automatically, reducing one of the biggest morale drains in your company.
Lower costs
A major component of any company is the HR department. Companies usually rely on the HR staff to calculate payrolls and hand out checks to technicians and admin staff. With Workforce Planning Software, your HR staff can be put to more productive tasks. Instead of investing in manual labor for these jobs, you can easily save costs and invest in automation of tasks. Your HR staff can hence also focus on more important tasks. WPS absorbs almost all of the responsibilities related to payroll management for a much lower upfront investment.
With Workforce Planning Software, your HR staff can be put to more productive tasks.
Better data analysis
The gathering, organization, and analysis of data can be a game-changer. Having access to the numbers that drive your business allows your managers to make better and more profitable decisions. Without these numbers and the ability to access them easily, your managers may often make unguided decisions. WPS provides all of the tools needed to manage the workforce of a business most effectively.
Better compliance
The maintenance and provisions of documents and records is another time-consuming, labor-intensive activity involving the HR department. With a manual process, these documents can take a long time to sort. A WPS automates this process almost instantly. Compliance is also an important area of any service-based business because even a small mistake can lead to huge costs in fines and damage your brand if its large enough. Workforce Planning Software automatically reduces this risk. You can rest assured in the knowledge that your company is fully compliant with all of the legal requirements.
Higher customer satisfaction
It might seem odd that workforce planning software would affect customer satisfaction. But, thanks to the customer service performance and overall performance review features, you can train and guide your staff members to improve the customer experience. Managers will have objectives, measurable data sets to study and reviews to understand just how well the company manages to connect with its customers.
Overall, implementing workforce planning software helps you understand and interact with your employees better. The HR department is essential to a business, and cutting costs while improving its performance can have an impact on your bottom line. Workforce planning is just one of the many features that are a part of our Eworks package. Contact us today, if you would like to know more.
